Contact Us
Have a question about how sweepstakes casinos work, a correction to suggest, or feedback on one of our reviews? This page explains the best way to reach us and what we can and cannot help with.
How to Reach Us
The easiest way to get in touch is by email. Send your message to [email protected] and a member of the editorial team will aim to respond within two to three business days. We read every message, though we may not be able to reply to every one individually.
When you write in, a little context helps us respond more usefully — for example, which platform you were reading about, or the specific detail you'd like us to clarify or correct.
What We Can Help With
- Editorial queries — factual corrections, outdated offer details, or questions about how we assess and rank sweepstakes casino platforms.
- Site feedback — broken links, display problems, or anything that makes the site harder to use.
- General questions — how the sweepstakes model works, what Sweepstakes Coins are, or how prize redemption is handled in practice.
- Partnership and press enquiries — if you represent a platform and want to discuss how we cover it, or if you're a journalist looking for context on the sweepstakes casino space in the US.
What We Cannot Help With
We are an independent comparison and review site. We do not operate any sweepstakes casino platforms ourselves, so there are some things that fall outside what we can do:
- We cannot access your account on any platform, process coin balances, or assist with redemptions or technical issues on a specific site.
- We cannot provide legal advice about whether a particular platform is available in your state, or whether any winnings you have received are taxable. For account or legal questions, contact the platform directly or seek qualified advice.
- We cannot guarantee that offer details are current at the moment you read them — sweepstakes casino promotions change frequently, and we encourage you to verify terms with the operator before participating.
A Note on the Platforms We Cover
The sweepstakes casino platforms featured on this site — including Spinblitz, MegaBonanza, Lone Star, and others — are reviewed independently. Our editorial assessments are not for sale, and commercial relationships do not determine rankings or scores. For more on how we make those judgements, see our About Us page.
If you are experiencing difficulties with a specific platform, the most direct route to a resolution is through that platform's own customer support. Most reputable sweepstakes casinos provide in-app chat, email support, or a help centre, and they are best placed to assist with account, coin, and redemption queries.
Responsible Play
If you have concerns about your own use of sweepstakes casino platforms, or those of someone you know, please visit our Responsible Gambling page. It sets out practical steps and signposts to recognised support organisations available in the US.
Terms and Legal Matters
For information about how this site operates, our affiliate relationships, and the terms under which you use it, please read our Terms and Conditions. If you have a specific legal query relating to the site rather than to a platform we cover, you are welcome to raise it by email at the address above.
We appreciate you taking the time to read our reviews and comparisons. Feedback from readers — whether a quick correction or a longer suggestion — genuinely helps us keep the information on this site accurate and useful. We'll do our best to get back to you promptly.